Refund policy

Return Policy

Duration
Our policy lasts 30 days. If more than 30 days have passed since your purchase, we cannot offer you a refund or exchange.

Conditions for Returns
To be eligible for a return, the item must meet the following requirements:

  • It must be unused and in the same condition as when you received it.
  • It must be in its original packaging.
  • A receipt or proof of purchase must be included.

Non-Returnable Items

  • Perishable goods: food, flowers, newspapers, or magazines.
  • Intimate or sanitary products.
  • Hazardous materials, flammable liquids, or gases.
  • Gift cards.
  • Downloadable software products.
  • Certain health and personal care items.

Partial Refunds
Partial refunds may be granted in the following cases:

  • Books with obvious signs of use.
  • CDs, DVDs, VHS tapes, video games, or other media that have been opened.
  • Items that are damaged, incomplete, or not in their original condition (excluding errors on our part).
  • Items returned more than 30 days after delivery.

Refund Process

  1. Once we receive and inspect your return, we will notify you by email about the approval or rejection of your refund.
  2. If approved, your refund will be processed and applied to your original payment method within a few business days.

Late or Missing Refunds
If you haven’t received your refund:

  • Double-check your bank account.
  • Contact your credit card company; it may take some time for the refund to officially post.
  • Contact your bank, as processing times can vary.
  • If you’ve done all of this and still haven’t received your refund, contact us at 3co.trend@gmail.com.

Sale Items
Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at 3co.trend@gmail.com and send your item to:
5653 SW 114 Ave, Cooper City, FL, 33334, United States.

Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  • If the item was not marked as a gift or the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver.

Return Shipping

  • Items should be sent to: 5653 SW 114 Ave, Cooper City, FL, 33334, United States.
  • Return shipping costs are your responsibility and are non-refundable. If you receive a refund, the return shipping cost will be deducted from it.
  • For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.